Live Chat

Welcome to KALLMAGIC, the world’s leading classifieds platform in growth markets. We make it easy to connect people to buy, sell, or exchange used goods and services. For your convenience, we offer a Live Chat feature to provide real-time assistance and support.

How to Use Live Chat

1. Accessing Live Chat:

• Visit our website at www.kallmagic.com.
• Look for the Live Chat icon at the bottom right corner of the homepage.

2. Starting a Chat:

• Click on the Live Chat icon.
• Enter your name and email address (optional) to start the chat.
• Type your message in the chat box and hit “Send.”

3. Chat with Our Support Team:

• Our friendly support agents are available to assist you with any questions or issues you may have.
• Get instant help with navigating the platform, posting ads, managing your account, and more.

Live Chat Availability

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday: Closed

Benefits of Using Live Chat

1. Immediate Assistance:

• Get quick answers to your questions without waiting for email responses or phone calls.

2. Real-Time Problem Solving:

• Resolve issues in real-time with the help of our knowledgeable support agents.

3. Convenient and Easy:

• Access Live Chat directly from our website, making it easy to get help when you need it.

4. Personalized Support:

• Receive personalized assistance tailored to your specific needs and queries.

Common Live Chat Topics

• Account Setup and Management:
• Help with creating, editing, or deleting your account.
• Assistance with password reset and account security.
• Posting and Managing Ads:
• Guidance on how to post, edit, or delete ads.
• Information about ad promotion options and pricing.
• Buying and Selling Tips:
• Advice on how to safely buy or sell items on KALLMAGIC.
• Tips for increasing ad visibility and attracting buyers.
• Technical Support:
• Troubleshooting technical issues with the website or app.
• Assistance with navigating the platform and using its features.

Contact Us

If you need further assistance outside of Live Chat hours, you can also reach us through the following methods:

• Email: support@kallmagic.com
• Phone: +123 456 7890
• Support Portal: www.kallmagic.com/support

Thank you for choosing KALLMAGIC. We are here to help you have a seamless and enjoyable experience on our platform.